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Website Terms of Use & Privacy Policy

These terms set out the basis upon which you may use this website, information about the copyright in this website, and our privacy policy. The privacy policy describes how Grass Roots Media collects, uses, and protects personal information obtained through this website.

By accessing or using this website, you agree to these terms.


Access Terms

The purpose of this website is to provide information about Grass Roots Media Limited and the digital marketing services we provide.

Grass Roots Media is not responsible if you rely on any information you access on or through this website. The information provided is intended for general information purposes only.

We are also not responsible for any information provided by third parties that you may access through links from this website.

While we take reasonable steps to ensure the information on this website is accurate and up to date, we do not guarantee that the website will always operate on a continuous or fault free basis, be completely secure, or be free from viruses or other harmful features.

The laws of New Zealand apply to the use of this website. By using this website, you submit to the non exclusive jurisdiction of the Courts of New Zealand.

If you continue to use this website you are deemed to have accepted these terms.

Copyright Statement

Grass Roots Media either owns the copyright in, or has the right to use, all text, graphics, branding, images, and other content published on this website, including the design and layout of the site.

You may download or print information from this website for your own personal or internal business use.

However, you may not copy, reproduce, distribute, publish, or otherwise use any material from this website for commercial purposes without the express written permission of Grass Roots Media.

You may link to the homepage of this website provided the link does not misrepresent our business or services.

You may not create links to other pages of this website or documents hosted on this website without our prior consent. We reserve the right to request that you remove any link to this website at any time.

Where access to certain parts of the website is subject to more specific terms, those terms will apply instead.

Collection of Information

We may collect personal information from you when you interact with our website, including when you:

  • complete a contact form

  • book a discovery call

  • sign up to receive updates or newsletters

  • request information about our services

  • engage Grass Roots Media to provide marketing or digital services

Personal information we may collect includes:

  • name

  • email address

  • phone number

  • business or organisation name

  • information relevant to your enquiry or project

By using our website and providing personal information, you consent to the collection and use of your information as described in this policy. Please do not send us personal information if you do not wish for it to be used in this way.

Website Analytics and Cookies

Our website uses server logs and analytics tools, including cookies and tracking technologies, to understand how visitors use our website and improve the experience.

Cookies are small text files stored on your device when you visit a website.

When you use this website these tools may collect information such as:

  • browser and operating system

  • IP address

  • pages visited

  • time spent on the website

  • referring websites

  • approximate location

Cookies do not give us access to your device or personal files.

You can choose to disable cookies through your browser settings. However, some features of the website may not function correctly if cookies are disabled. Your information may be transferred, processed, and stored outside of New Zealand if our website or digital systems are hosted overseas.

Third Party Providers – Analytics

We may use third party service providers to analyse how our website is used.

These providers may include website analytics tools such as Google Analytics or similar services. These tools help us understand website traffic and improve our services.

These providers only access your information to perform services on our behalf and are not permitted to use it for any other purpose.

For more information on Google’s privacy practices, please visit:
https://policies.google.com/privacy

You can opt out of Google Analytics tracking by using the Google Analytics browser add on.

Third Party Providers – Advertising and Remarketing

Grass Roots Media may use digital marketing tools such as Meta pixels, Google tracking tools, and other advertising technologies on this website.

These tools allow us to measure marketing performance and show relevant advertising to people who have previously visited our website.

This may include remarketing advertising shown through platforms such as:

  • Facebook

  • Instagram

  • Google

  • other digital advertising networks

These tools may use cookies or similar technologies to recognise your device.

You can adjust your advertising preferences through the relevant platform settings if you wish to opt out of personalised advertising.

Use of Information

We will only use personal information that you provide for the purpose for which it was supplied, or for purposes permitted under the Privacy Act 2020.

This may include:

  • responding to enquiries

  • providing services you have requested

  • managing client relationships

  • sending newsletters or updates where you have opted in

  • improving our website and services

We generally do not share your personal information with third parties unless it is necessary to deliver our services.

This may include sharing information with trusted providers who support our business operations such as website hosting providers, digital marketing platforms, email systems, or cloud based software providers.

We may also disclose information where required by law.

We take reasonable steps to ensure the personal information we collect is accurate, up to date, and stored securely to prevent unauthorised access, use, or disclosure.

Access to and Correction of Information

You have the right to request access to the personal information we hold about you. If you believe the information we hold is incorrect, you can request that it be corrected.

To request access or correction, please contact us using the details below.

Changes to This Policy

Grass Roots Media may update this policy from time to time in response to changes in technology, our business practices, or legal requirements. Any updates will be posted on this page and may apply to previously collected information.

Nothing in this policy prevents Grass Roots Media from transferring information to a successor organisation if the business structure changes.